Support
Context Help
If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A popup will show up. It contains in-depth information about all the operations that you can carry out on that particular page. Each popup appears on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have an extensive variety of instructional video clips clarifying how to work with our Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step instructional videos.
F.A.Q.
If you can't discover the solution you need, take a gaze at our comprehensive Frequently Asked Questions database, which includes questions asked by actual clients and provides practical solutions. We frequently update our Frequently Asked Questions database with new Q&A's in an attempt to cover all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of support engineers available 24-7 and ready to assist you with any question. Each trouble ticket you open will be replied to in less than sixty minutes (the average trouble ticket response time is about 20 mins), so you won't have to wait a long time to get an answer to your question.